Home Improvement

This division handles the following problems consumers may have:

  • Home Improvement Contractor Registration – The Office has a mandatory contractor registration program to assure that all contractors who work on residential properties in Putnam County are insured, bonded and have workers’ compensation insurance. We also offer a program of investigating complaints between the contractor and consumer when consumer complaints arise.
  • Complaint Filing and Consumer Education – The Office offers a complaint filing service to record and attempt to resolve disputes between consumers and producers of goods and services. We make available information about appropriate outside agencies and resources.