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DISTINGUISHING FEATURES OF THE CLASS: This is professional work determining the overall effectiveness and quality of services provided by the Health Department. Work involves development and coordination of the quality improvement plan and accreditation process and activities for the department, including maintenance of the Quality Improvement Performance Management plan, workforce development planning, implementation, and coordination of the quality assurance and utilization review programs of the Putnam County Department of Health. This position is responsible for reviewing the quality of care and the quality of reporting across the department and working with departmental staff to make changes and improve standards of customer service where necessary. In addition, this position must be knowledgeable with all applicable regulations, standards and clinical standards for all populations served by the Department. Other duties include assisting, planning, and directing the implementation of Quality Improvement initiatives across the department. The incumbent also serves as a liaison between the department, contract agencies and the Quality Improvement Committee. The work is performed under the general supervision of the Commissioner. Supervision of staff as it relates to compliance with established quality improvement plans and accreditation processes may be a function of this position.
TYPICAL WORK ACTIVITIES:
Typical Work Activities are intended only as illustrations of possible types of work that might be appropriately assigned to an incumbent of this title. Work activities that do not appear above are not excluded as appropriate work assignments, as long as they can be reasonably understood to be within the logical limits of the job.
FULL PERFORMANCE KNOWLEDGE, SKILLS, ABILITIES: Thorough knowledge of the principles and practices of public health regulations, quality improvement, and performance management including population based health improvements; good knowledge of the factors which contribute to public health; good knowledge of the terminology of the field; good knowledge of clinical quality measures; working knowledge of the services, policies and procedures of public health; good knowledge of statistics; good knowledge of database management and spreadsheets; ability to coordinate and promote collaborative work of different groups and individuals; ability to work independently; ability to facilitate planning processes, understand how systems work, develop work plans and create timelines for project implementation; ability to define priorities and resolve problems that may occur; ability to prepare and present ideas clearly and concisely, both orally and in writing; ability to develop and implement new operating procedures, methods, and policies; ability to analyze, prepare, format and present data in a variety of complex statistical reports; ability to describe and apply skills of core competencies within the context of the essential public health services; ability to follow complex verbal and written directions; good judgment, accuracy, integrity, resourcefulness, and tact
MINIMUM QUALIFICATIONS: Either
SPECIAL NOTE: Your degree must have been awarded by a college or university accredited by a regional, national, or specialized agency recognized as an accrediting agency by the U.S. Department of Education/U.S. Secretary of Education.
6/23
Competitive
Our mission is to administer, in a fair and equitable manner, the provisions of New York State Civil Service Law and Putnam County Civil Service Rules with respect to the offices and employments in the classified service of Putnam County and the civil divisions therein, which include the towns, villages, school districts, libraries and special districts.
It is Putnam County Personnel Department’s responsibility to ensure Putnam County taxpayers of a public workforce qualified for their jobs pursuant to the principles of selection according to merit and fitness as set forth in Article 5, §6 of the New York State Constitution.
Paul Eldridge
40 Gleneida Avenue
Carmel, New York 10512
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