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Customer Service/Donor Relations Associate

Order Number:
Date Job Order Received:
Number of Openings:
Company Name:
Maryknoll Sisters
Job Title:
Customer Service/Donor Relations Associate
Minimum Experience Required:
No experience requirement provided.
Job Description:
Physical / Drug Screening Required/ 8am - 4pm POSITION SUMMARY: The Donor Relations Associate is responsible for the timely and accurate processing of all donations by opening, sorting and/or processing all mail and files received, and is expected to have a complete understanding of all processes supporting that undertaking. The Donor Relations Associate is accountable for ensuring timely acknowledgement to donor accounts that are mailed form Maryknoll, as well as the queuing of those file for acknowledgements sent to the external vendor. ESSENTIAL FUNCTIONS, LISTED IN PRIORITY: Scans and correctly processes designated donations through MAVRO, clearing errors and ensuring 100% accuracy because these are deposit files being remotely dropped on the bank's server; balance, cross check and validate all totals; completes all documentation associated with this process to insure an accurate audit trail. In addition, executes batches in Raiser's Edge and insures that all errors are corrected, and all batches are balanced. Any and all corrections must be thoroughly executed. Process incoming mail within seventy-two (72) hours of receipt during high volume periods, and with thirty-six (36) hours of receipt during low volume period. Accurately reflects dollars represented in each batch using all the required supporting data. Follows posted schedule unless deviation has been approved by office management. KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Ability to work in a shared, multi-task office environment and learn new skills. Able to support a team concept in a cooperative, mature manner in order to accomplish the goals of the office. Demonstrates aptitude for handling various types of equipment related to the work of the office. EXPERIENCE REQUIRED: Data management preferably at a non-profit organization or in the business/customer service sector. Advanced computer training; intermediate knowledge of Microsoft Word and Excel. Experience in financial procedures, accuracy and oversight. Working knowledge of Raiser's Edge. MINIMUM FORMAL EDUCATION REQUIRED: Bachelor's Degree or equivalent experience in the not-for-profit or business sector
Job Location:
Ossining, New York
$21.00 - $21.00 Hourly
Health Insurance, Dental Insurance, Vacation, Sick Leave, Holidays, Retirement/Pension
Hours per Week:
Not specified.
Full Time, Regular
Not specified.
First (Day)
Public Transportation:
Information not provided.
Minimum Education Required:
Bachelor's Degree
Driver Licenses, Including Endorsements:
Class D (Operator)
How to Apply:
To apply, contact the employer by email: Email:

in Ossining, NY
Workforce Partnership
Start date: As soon as possible
Reference: NY1464170 / MaryKnolls Sisters
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Additional Information:

Putnam County Office Building

40 Gleneida Avenue
Carmel, New York 10512

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