The Department of Community Mental Health established the Single Point of Access (SPOA) to remove barriers to successful community living for adults with serious mental illness. The goal of the SPOA is to ensure service access to high-need individuals while increasing integration and community tenure.

Recipients can access residential, case management, and Assertive Community Treatment (AOT) services through the SPOA application. Upon submission of the application and appropriate supporting documentation, each request for service is reviewed at the housing and/or case management SPOA meeting.  A service provider is assigned based on the type, level and availability of the service requested.