The Putnam County Department of Social Services provides the following services to County residents. No fees are charged, unless otherwise indicated.

 

Winter Hours: 9:00 am to 5:00 pm, Monday through Friday
Summer Hours (mid June to mid September): 8:00 am to 4:00 pm, Monday through Friday

 

Adult Protective Services—A program to protect adults 18 years of age and older from abuse and neglect. The Department responds within 72 hours of receipt of the report.
Dial 1-844-697-3505 to reach a helpline for the Bureau of Adult Services to obtain information about available adult services.  The helpline can also take information to be sent to local APS units regarding abuse, neglect, or exploitation of adults.  The phone lines are open Monday through Friday (excluding holidays) from 8:30 a.m. to 5:00 p.m.  If someone you know is in immediate danger, please call 911.
Located at Donald B. Smith Campus, 110 Old Route Six, Building #2, Carmel, NY 10512 – 845 808 1500 ext. 45293

Child Protective Services—Receives reports of child abuse around the clock (via the Putnam County Sheriff’s Department after hours and on weekends). The purpose of this program is to protect children from abuse and neglect. (In an emergency, dial 911. To report a case of possible child abuse, please call 800 342 3720)
Located at Donald B. Smith Campus, 110 Old Route Six, Building #2, Carmel, NY 10512 – 845 808 1500 ext. 45293

Children’s Services (also known as Children’s Welfare Services)—Foster care, day care, preventative services, adoption services, casework counseling to families in need of preventing out-of-home placements without regard to income.
Located at Donald B. Smith Campus, 110 Old Route Six, Building #2, Carmel, NY 10512 – 845 808 1500 ext. 45293

Child Support—Provides for a full range of child support enforcement and collection services, including legal representation, enforcement, paternity establishment, support establishment, support collection and location of absent parents. (Fees are charged for legal services for private clients only and a federally mandated fee of $25 is charged to the custodial parent after the first $500 per year is collected).  For more information you can call the NYS Child Support Hotline at 888-208-4485; or you can visit the NYS Child Support website at: https://www.childsupport.ny.gov/dcse/home.html
Located at Donald B. Smith Campus, 110 Old Route Six, Building #2, Carmel, NY 10512 – 845 808 1500 ext. 45305

Drinking Driver Program—Please follow the link.
Located at Donald B. Smith Campus, 110 Old Route Six, Building #3, Carmel, NY 10512 – 845 808 1641 ext. 46018

Employment and Training
Located at Donald B. Smith Campus, 110 Old Route Six, Building #3, Carmel, NY 10512 – 845 808 1651 ext. 46605

Family Assistance—Financial assistance to help children in families without sufficient means of support, which may be due to absence of a parent, unemployment of principal wage earner, or the parent’s incapacity. You can visit the New York State website https://nystateofhealth.ny.gov/ for more information.
Located at Donald B. Smith Campus, 110 Old Route Six, Building #2, Carmel, NY 10512 – 845 808 1500 ext. 45233

HEAP (Home Energy Assistance Program)—A program providing annual one-time payments to help with energy costs of low-income households during the fuel season. Can apply on-line at https://www.MyBenefits.ny.gov or in person.
Located at Donald B. Smith Campus, 110 Old Route Six, Building #2, Carmel, NY 10512 – 845 808 1500 ext. 45233

Housing Program—Houses the homeless, searches for permanent housing, and prevents homelessness caused by utility shut-offs, evictions and back rent. (In an emergency, dial 911)
Located at Donald B. Smith Campus, 110 Old Route Six, Building #2, Carmel, NY 10512 – 845 808 1500 ext. 45233

Medicaid —A program providing medical services to the medically needy. You can visit the New York State website https://nystateofhealth.ny.gov/ for more information.
Located at Donald B. Smith Campus, 110 Old Route Six, Building #2, Carmel, NY 10512 – 845 808 1500 ext. 45251

Mental Health Services—Please follow the link.

Office for People with Disabilities—Please follow the link.

Putnam/Northern Westchester Women’s Resource Center—Please follow the link

Safety Net—A program of financial assistance to needy individuals and families who do not meet the requirements of ADC program and who are not eligible for Supplemental Security Income (a federal program for the aged, blind and disabled, administered by the Social Security Administration). See the NYS website at https://www.MyBenefits.ny.gov
Located at Donald B. Smith Campus, 110 Old Route Six, Building #2, Carmel, NY 10512 – 845 808 1500 ext. 45233

SNAP (Supplemental Nutrition Assistance Program)—A program that enables low-income households to buy nutritious food. Can apply on-line at https://www.MyBenefits.ny.gov or in person.
Located at Donald B. Smith Campus, 110 Old Route Six, Building #2, Carmel, NY 10512 – 845 808 1500 ext. 45233

WIOA (Workforce Innovation and Opportunity Act)
Located at Donald B. Smith Campus, 110 Old Route Six, Building #3, Carmel, NY 10512 – 845 808 1651 ext. 46600

Youth Bureau—Please follow the link.