Social Services Hours of Operation:

  • Winter Hours: 9:00 am to 5:00 pm, Monday through Friday
  • Summer Hours (mid June to mid September): 8:00 am to 4:00 pm, Monday through Friday

PUTNAM COUNTY DEPARTMENT OF SOCIAL SERVICES’S MISSION STATEMENT:
The mission of the Putnam County Department of Social Services is to provide for financial and Social Services to eligible residents of Putnam County in accordance with applicable Federal State and County Laws, toward enhancing family functioning, reducing dependency, preventing deterioration and maintaining adults and children in the community where possible. This should be accomplished responsively in a compassionate and helpful manner, within reasonable time periods, in a dignified and pleasant environment, and responsibly with the utmost efficiency and cost effectiveness, with full appropriate accountability to the agency’s clients, the County administration, appropriate State and Federal agencies and the public at large.

 

Winter Hours: 9:00 am to 5:00 pm, Monday through Friday
Summer Hours (mid June to mid September): 8:00 am to 4:00 pm, Monday through Friday

We accept applications for benefits every day we are open. See the individual program listing below for information on when interviews are conducted for those programs that may require them. Please call if you are unsure if you are required to have an interview.

HEAP interviews, when required, are 9:00 am to 10:30 am, Monday through Thursday.

SNAP interviews, when required, are 1:00 pm to 2:00 pm, Monday through Thursday.

Temporary Assistance (which is a two day process) 9:00 am to 10:30 am, Monday through Thursday.

Medicaid: Persons applying for Medicaid are not required to be personally interviewed. However, an interview may be requested.

In the event of a specific emergency you can call:
CPS Registry—To report a case of possible child abuse, please call 800 342 3720
Domestic Violence Hotline 845 628 2166
Or, you can always call 911 in any emergency

Additional telephone numbers:
United Way’s 2-1-1 Help Line: 211 (among other things, for information about becoming a foster parent)

New York State Websites:
https://www.MyBenefits.ny.gov   (to apply on-line for SNAP and HEAP benefits and to get information on Temporary Assistance, WIC, and other programs)
https://nystateofhealth.ny.gov/ for Medicaid

Alphabetical list of offices, units, and programs with locations, telephone numbers, and relevant websites:

Adult Protective Services, Building #2 – 845 808 1500 ext. 45293
Dial 1-844-697-3505 to reach a helpline for the Bureau of Adult Services to obtain information about available adult services.  The helpline can also take information to be sent to local APS units regarding abuse, neglect, or exploitation of adults.  The phone lines are open Monday through Friday (excluding holidays) from 8:30 a.m. to 5:00 p.m.  If someone you know is in immediate danger, please call 911.

Child Advocacy Center (CAC), 123 Main Street, Brewster, NY 10509 – 845 808 1400
See the website at http://www.putnamcountyny.com/child-advocacy-center/

Child Protective Services, Building #2 – 845 808 1500 ext. 45293 See the website at http://www.putnamcountyny.com/child-advocacy-center/

Children’s Services (also known as Children’s Welfare Services), Building #2 – 845 808 1500 ext. 45293

Child Support Collection, Building #2 – 845 808 1500 ext. 45305
For more information you can call the NYS Child Support Hotline at 888-208-4485; or you can visit the NYS Child Support website at:
https://www.childsupport.ny.gov/dcse/home.html

Drinking Driver Program, Building #3 – 845 808 1641 ext. 46018

Employment and Training, Building #3 – 845 808 1651 ext. 46605

Fiscal Unit, Building #2 – 845 808 1500 ext. 45280

HEAP (Home Energy Assistance Program), Building #2 – 845 808 1500 ext. 45233
Can apply on-line at https://www.MyBenefits.ny.gov or in person

Legal Services, Building #2 – 845 808 1500 ext. 45312

Medicaid (MA), Building #2 – 845 808 1500 ext. 45251
https://nystateofhealth.ny.gov/

Mental Health Services

Office for People with Disabilities, Building #3 – 845 808 1641 ext. 46019

SNAP (Supplemental Nutrition Assistance Program), Building #2 – 845 808 1500 ext. 45233 Can apply on-line at https://www.MyBenefits.ny.gov or in person

Temporary Assistance (includes Family Assistance and Safety Net), Building #2 – 845 808 1500 ext. 45233

WIOA (Workforce Innovation and Opportunity Act), Building #3 – 845 808 1651 ext. 46600