Putnam County
Department of Social Services
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The Lifeline Discount Telephone Service Program is designed to make telephone service more affordable for income-eligible consumers. Information about the Lifeline program can be obtained from the www.AskPSC.com website.
Social Services Hours of Operation:
- Winter Hours: 9:00 am to 5:00 pm, Monday through Friday
- Summer Hours (mid June to mid September): 8:00 am to 4:00 pm, Monday through Friday
Mission Statement
The mission of the Putnam County Department of Social Services is to provide for financial and Social Services to eligible residents of Putnam County in accordance with applicable Federal State and County Laws, toward enhancing family functioning, reducing dependency, preventing deterioration and maintaining adults and children in the community where possible. This should be accomplished responsively in a compassionate and helpful manner, within reasonable time periods, in a dignified and pleasant environment, and responsibly with the utmost efficiency and cost effectiveness, with full appropriate accountability to the agency’s clients, the County administration, appropriate State and Federal agencies and the public at large.
Information
NYDocSubmit Mobile App
NYDocSubmit is a mobile application that allows certain applicants and recipients in Putnam County to take pictures of their documents and submit them to their local district office using their Apple iOS or Android device. There is no need for the individual to take time off from work, stand in line or travel to the district office to drop off documents
- Hudson Valley 2-1-1 going 24/7.
United Ways Hudson Valley 2-1-1 Region is pleased to announce the expansion of service to 24 hours a day seven days a week starting tomorrow, August 1st, 2017. 211 HV call center handles calls internally from 8 am – 10 pm, 7 days week and 10pm – 8 am calls handles through the after-hours service provider which is 211WNY (Buffalo region), 7 days a week. - Whatever the need, our 2-1-1 Call Center has the information and expertise to make the right connections.
- Putnam Housing Corp. – Having Financial Problems with your house? We are here to help!
- HEAP interviews, when required, are 9:00 am to 10:30 am, Monday through Thursday.
- SNAP interviews, when required, are 1:00 pm to 2:00 pm, Monday through Thursday.
- Temporary Assistance (which is a two day process) 9:00 am to 10:30 am, Monday through Thursday.
- Medicaid: Persons applying for Medicaid are not required to be personally interviewed. However, an interview may be requested.
- In the event of a specific emergency you can call:
CPS Registry—To report a case of possible child abuse, please call 800 342 3720
Domestic Violence Hotline 845 628 2166
Or, you can always call 911 in any emergency - Additional telephone numbers:
United Way’s 2-1-1 Help Line: 211 (among other things, for information about becoming a foster parent) - New York State Websites:
https://www.MyBenefits.ny.gov (to apply on-line for SNAP, HEAP, and Temporary Assistance benefits and to get information on these, WIC, and other programs)
https://nystateofhealth.ny.gov/ for Medicaid
Programs & Offices List
Alphabetical list of offices, units, and programs with locations, telephone numbers, and relevant websites:
- Adult Protective Services, Building #2 – 845 808 1500 ext. 45293
Dial 1-844-697-3505 to reach a helpline for the Bureau of Adult Services to obtain information about available adult services. The helpline can also take information to be sent to local APS units regarding abuse, neglect, or exploitation of adults. The phone lines are open Monday through Friday (excluding holidays) from 8:30 a.m. to 5:00 p.m. If someone you know is in immediate danger, please call 911. - Child Advocacy Center (CAC), 123 Main Street, Brewster, NY 10509 – 845 808 1400
See the website at https://www.putnamcountyny.com/child-advocacy-center/ - Child Protective Services, Building #2 – 845 808 1500 ext. 45293 See the website at https://www.putnamcountyny.com/child-advocacy-center/
- Children’s Services (also known as Children’s Welfare Services), Building #2 – 845 808 1500 ext. 45293
- Child Support Collection, Building #2 – 845 808 1500 ext. 45305
For more information you can call the NYS Child Support Hotline at 888-208-4485; or you can visit the NYS Child Support website at:
https://www.childsupport.ny.gov/dcse/home.html - Drinking Driver Program, Building #3 – 845 808 1641 ext. 46018
- Employment and Training, Building #3 – 845 808 1651 ext. 46605
- Fiscal Unit, Building #2 – 845 808 1500 ext. 45280
- HEAP (Home Energy Assistance Program), Building #2 – 845 808 1500 ext. 45233
Can apply on-line at https://www.MyBenefits.ny.gov or in person - Legal Services, Building #2 – 845 808 1500 ext. 45312
- Medicaid (MA), Building #2 – 845 808 1500 ext. 45251
https://nystateofhealth.ny.gov/ - Mental Health Services
- Office for People with Disabilities, Building #3 – 845 808 1641 ext. 46019
- SNAP (Supplemental Nutrition Assistance Program), Building #2 – 845 808 1500 ext. 45233 Can apply on-line at https://www.MyBenefits.ny.gov or in person
- SNAP USDA Nondiscrimination Statement:
http://otda.ny.gov/programs/snap/ - Temporary Assistance (includes Family Assistance and Safety Net), Building #2 – 845 808 1500 ext. 45233
- WIOA (Workforce Innovation and Opportunity Act), Building #3 – 845 808 1651 ext. 46600